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UPDATE 9/23/2021: Cox communications announced they have restored service to customers impacted by the Mid-City fiber cut.

According to reports, four damaged utility poles holding fiber optic lines fell this morning in Mid City.

Cars ran over the fiber lines, causing significant damage and outages to the Cox Network that feeds St. Charles, Algiers, and the Westbank of Jefferson Parish.

Cox crews worked as quickly as possible, and a temporary connection fiber repair restored services to the area before noon.   

NEW ORLEANS (WGNO) — On Thursday morning, Cox Communications announced at around 7:45 a.m., a piece of fiber ring was severed in Mid-City New Orleans.

Customers in Algiers, the Westbank of Jefferson Parish, and St. Charles Parish were impacted.

Cox released a statement that said they are investigating the cause of the damage and working to restore services.

An update on the restoration timeline will be released as soon as possible.