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UPDATE: On July 12, The Sewerage and Water Board of New Orleans announced that the precautionary boil water advisory has been lifted. The announcement came around 10 a.m. on Tuesday morning. Residents in the area who did not use their water during the boil advisory are advised to flush their internal and external plumbing by running water through their system for several minutes.

UPDATE: As of 3:45 p.m., the precautionary boil water advisory for a limited area of New Orleans West Bank is still in effect. The Sewerage & Water Board of New Orleans and the Louisiana Department of Health are testing water quality samples. It can take up to 24 hours to achieve results.

NEW ORLEANS (WGNO) — On Monday morning, the Sewerage and Water Board issued a precautionary boil advisory for a limited portion of the West Bank of New Orleans.

The areas include the Norman Canal, Noland Canal, Donner Canal, and the entire Lower Coast of Algiers. Additionally, there is a portion of a small industrial complex in Plaquemines Parish that is affected by the precautionary boil water advisory.

According to the SWBNO, water pressures in the area fell below 20 pounds per square inch (psi) due to a fire hydrant being hit in the area of Somerset Drive and General De Gaulle Drive.   

Here is a map of the affected areas.

Residents in the affected area are advised to use bottled or boiled tap water to drink, cook, clean food, or brush their teeth until further notice. Residents with compromised immune systems should also use safe water to wash their hands, shower, or bathe. 

SWBNO crews are onsite and have isolated the water main to make the full repair.

Healthy adults should take the following precautions:

  • Washing hands: Use soap and tap water, dry hands, then apply hand sanitizer; the safest option is to wash with bottled or boiled water.    
  • Showering or bathing: Be careful not to swallow any water. Infants, young children, and disabled persons should be supervised to ensure water is not ingested. Residents with open wounds, chronic illness, or weakened immune systems should use boiled or bottled water to bathe until the advisory is lifted.

Here are instructions to boil water:

Bring water to a rolling boil in a clean container for a full minute. If the water has a flat taste afterward, shake it in a bottle or pour it from one container to another.